Privacy Policy
Effective October 15, 2026. Last updated October 15, 2026.
The short version
- We collect your email address, and if you pay, Stripe collects your payment details.
- We use it to send you the editions you asked for and to run your account. We do not sell it, rent it, or use it for advertising.
- An AI model (Claude, by Anthropic) writes the editions. Your email address is never sent to it.
- You can unsubscribe in one click, and you can ask us to delete or send you your data at any time at support@readneuraldispatch.com.
1Who we are
Neural Dispatch is published by Zachery Link, a sole proprietor, 3208 Moss Lane, Charlotte, NC 28206, United States. We are the controller of the personal information described here. Contact: support@readneuraldispatch.com.
2What we collect, why, and for how long
Email address and account record (subscription status, which editions you receive, sign-up source, whether an email bounced or was marked as spam)
- From
- You, when you sign up; our email provider's bounce reports
- Why
- To deliver the editions you chose, sign you in, honour unsubscribes and bounces, and tell free readers about our paid plan (you can unsubscribe from all of it).
- Basis (EU/UK)
- Consent for free editions; contract for paid; legitimate interests for telling you about the paid plan.
- Kept
- While you receive editions. Once you stop receiving any (you unsubscribe or cancel, or your address bounces or reports our email as spam), we delete your account 90 days later. We then keep only a one-way code made from your address, with why and when you left, so that nobody can sign you up again without your confirmation and so that we never email you after a spam report. That code cannot be turned back into your address. Ask us and we delete everything sooner.
Payment and billing details
- From
- You, directly to Stripe. We never see your card number. We keep Stripe's customer and subscription IDs and your plan and status; Stripe records that you accepted our Terms at checkout.
- Why
- To charge you, issue receipts, calculate tax, handle refunds, and keep a record of what you agreed to.
- Basis (EU/UK)
- Contract; legal obligation.
- Kept
- Stripe keeps billing records as the law requires, including after we delete your account. We keep IDs and status while your account exists.
Feedback you submit (notes, "more/less of this" choices)
- From
- You
- Why
- To improve editions.
- Basis (EU/UK)
- Legitimate interests; contract.
- Kept
- Notes stop being used after 14 days; we keep them while your account exists.
Copies of editions we sent you
- From
- Generated by us
- Why
- To retry a failed send and for support.
- Basis (EU/UK)
- Legitimate interests.
- Kept
- The newest few are kept; entries older than 30 days are deleted.
Technical data (IP address, browser, pages requested, and error and performance reports)
- From
- Your browser and our hosting and monitoring providers
- Why
- To run the site, block abuse, and fix bugs.
- Basis (EU/UK)
- Legitimate interests.
- Kept
- Rate-limiting data lasts about 10 minutes. Hosting and error logs are kept for each provider's retention period, then deleted.
Your messages to us
- From
- You
- Why
- To answer you.
- Basis (EU/UK)
- Legitimate interests.
- Kept
- As long as needed to resolve the matter.
We do not knowingly collect sensitive personal information (such as health, race, religion, precise location, or government IDs). Please do not put any in your instructions or feedback.
3How we use AI
Claude, an AI model made by Anthropic, writes every edition. Our software picks the news articles; Claude drafts from them. What Anthropic receives: the article text our software selected. What it does not receive: your email address, name, or payment details. Anthropic deletes API inputs and outputs within 30 days, keeps content its systems flag for a policy violation for up to 2 years, and does not use them to train its models. We do not use automated decisions that have legal or similarly significant effects on you.
4Who receives your information
We use these service providers. Each handles data only to provide its service to us.
Stripe: Payments, tax
Billing details, email. Location: United States and Stripe's locations.
Supabase: Database and sign-in
Account, preferences, feedback, edition copies. Location: United States.
Resend: Sending email
Email address, edition content, delivery events. Location: United States.
Anthropic: Writing editions
See section 3 (no email address). Location: United States.
Vercel: Hosting the site, and checking that a signup comes from a person rather than a script (BotID)
Request data such as IP address, and browser signals on the signup form. Our server logs identify a subscriber by a one-way code, not their address. Location: United States.
Upstash: Rate limiting
IP address, email address, for about 10 minutes. Location: United States.
Sentry: Error and performance monitoring
Error and performance reports, which can include the page address and browser details. Location: United States.
GitHub: Running our scheduled sends
Logs of each send, which identify a subscriber by a one-way code, not their address, kept for 60 days. Location: United States.
Our email providers: Receiving the email you send to support@readneuraldispatch.com
Your message and address. Location: United States.
Services that fetch news and legislation for us receive no information about subscribers. We do not sell personal information, and we do not share it for cross-context advertising. We may disclose it if the law requires, to protect rights and safety, or to a successor if the business is sold, on the terms of this policy.
5International transfers
We are in the United States, and so are our providers. If you are in the EU, UK or Switzerland, your information is transferred to the United States under the EU–US Data Privacy Framework where a provider is certified, and otherwise under the Standard Contractual Clauses approved by the European Commission, which our providers' data processing agreements incorporate.
6Cookies and email links
We set cookies only when you sign in, to keep you signed in. We use no analytics, advertising or tracking cookies. Our emails contain no tracking pixels, and their links are not rewritten to record clicks. Links in our emails (unsubscribe, feedback, sign-in) carry a signed code tied to your address so they work without a password; they are not for tracking. We do not track you across other websites, so there is no “Do Not Track” or Global Privacy Control signal for us to act on.
7Your choices and rights
- Unsubscribe: one click in any edition stops that publication, and your dashboard can stop one publication or everything. A free reader's mail stops at once. If you pay and unsubscribe on our website, you choose: stop the emails now, or keep receiving them until the period you have paid for ends; the one-click button in your mail app stops them now. Either way your plan ends at the end of the paid period and you are not charged again. We may still send account and billing messages (for example a failed payment).
- Everyone: you can ask to see, correct, delete or receive a copy of your personal information, and to object to or restrict its use. Write to support@readneuraldispatch.com from your account address. We confirm it is you by sending a link to that address, then answer within 30 days (45 at most for California requests, and we will tell you if we need longer). It is free unless a request is clearly excessive.
- Appeal and complaints: if you disagree with our answer, reply and ask us to reconsider. You can also complain to your regulator — in the EU your data protection authority; in the UK the Information Commissioner's Office; in California the Attorney General.
- No retaliation: we do not treat you differently for using these rights. You can use an authorized agent for California requests.
8Region notes
California. In the past 12 months we collected these categories: identifiers (email, IP address); commercial information (plan and subscription status); internet or network activity (the technical data above); and any information you chose to type into instructions or feedback. We collected no sensitive personal information. We disclosed identifiers, commercial information and technical data to the service providers in section 4, for the business purposes of delivering email, processing payments, hosting, security and error monitoring. We did not sell or share personal information, and we have no knowledge of selling the information of anyone under 16. We do not disclose personal information to third parties for their own direct marketing. The retention for each category is in section 2. You have the rights to know, delete, correct, and to opt out of sale or sharing (we do neither), and to limit use of sensitive information (we do not use it).
European Economic Area, United Kingdom and Switzerland. The bases are in section 2. You have the rights in section 7 plus data portability and withdrawing consent at any time without affecting earlier use.
Canada. We send commercial email only with your consent, identify ourselves in every message, and honour unsubscribes within 10 business days.
9Security
We limit access, use encrypted connections, store payment data only at Stripe, and keep sign-in links short-lived and single use. No system is perfectly secure. If a breach affects you we will tell you as the law requires.
10Children
Neural Dispatch is for professionals and is not directed at anyone under 18. We do not knowingly collect information from children. If you believe we have, write to us and we will delete it.
11Changes
We will post changes here with a new date. For a material change we will email subscribers before it takes effect. Previous versions are available on request.
12Contact
support@readneuraldispatch.com · Zachery Link, 3208 Moss Lane, Charlotte, NC 28206, United States
